Refunds & cancellation

Cancel anytime. You keep full access until the end of the period you already paid for, and you are not charged again.
Basic and Pro renew every month until you cancel.
The Songbook is a one-time purchase — there is nothing to cancel.
A scan that fails is returned to you automatically.
For a refund, email hello@achordim.app. App Store purchases are refunded by Apple.

How to cancel

Where you cancel depends on where you paid:

On the web (PayPal): open the app, go to Plans, and choose Cancel subscription. You can also cancel the automatic payment from your PayPal account.
In the iPhone app (App Store): open your Apple Account settings, then Subscriptions, and cancel aChordim there. Apple manages these subscriptions, so we cannot cancel them for you.

After you cancel, your plan stays active until the end of the current billing period. Then your account moves to the Free plan.

Refunds for web purchases

Email hello@achordim.app from the address on your account and include the PayPal transaction ID. We review every request individually and reply by email. Approved refunds go back to the original payment method through PayPal.

Refunds for App Store purchases

Purchases made in the iPhone app are billed by Apple, and Apple handles their refunds. Request one at reportaproblem.apple.com.

Scans

Every plan includes a number of scans. If a scan fails, the scan is returned to your balance automatically — you do not need to ask. Monthly scans reset each billing month and do not carry over.

Your songs after a downgrade

Questions about what happens to your library when a plan ends? Write to us before you cancel and we will explain what applies to your account.

Your rights

Nothing on this page limits any rights you have under the consumer protection law that applies to you. The full terms are in our Terms of Service.

Last updated: September 2026