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Terms of Service

Last updated: November 3, 2026

Welcome to Achordim by The Faith Sound. Achordim is operated by Emunah Project, an exempt dealer (osek patur) in Israel ("we", "us"). By using our service, you agree to these terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using Achordim — our website, the web app at achordim.app (and its older address achordim.web.app), or the Achordim apps for iPhone and Android when we offer them — you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our service.

2. Description of Service

Achordim is a web and mobile application for creating, editing, transposing, and sharing chord charts and lyrics for worship and music purposes. Features include:

We improve the service continually, so features may be added, changed or removed. Which features and limits each plan includes is shown on the Plans screen in the app and on our pricing page.

3. User Accounts

To access certain features, you must create an account using Google Sign-In, Sign in with Apple, or an email address and password. Without an account you can try the app, open songs shared with you, and join a live session as a player, singer or presenter; what you make without an account is not saved, so create an account to keep it. You must meet the minimum age in our Privacy Policy (§13). If you are under 18, a parent or guardian must agree to these terms for you and make any purchase. You are responsible for:

4. Subscriptions, Trials and Purchases

4.1 Plans and prices

Achordim has a free plan, subscription plans that renew automatically, and one one-time purchase: On the web, a new buyer chooses between Free, Solo Pro and Team Pro; in the Android app, between Free and Solo Pro. From October 29, 2026, Basic and the Book are no longer sold there to new buyers; a Basic plan or a Book you already have stays as it is (§4.7).

If you subscribed earlier at a different price, you keep paying the price you signed up at (§4.3). The prices above are early-adopter prices, offered until December 31, 2026; a Basic, Pro or Team Pro subscription started by then keeps its price for as long as it stays active (§4.7).

On the web, plans are sold through PayPal or through our Paddle checkout (a card, Apple Pay or Google Pay); in the Android app, through PayPal only. Team Pro is sold only through our Paddle checkout. Both are in US dollars (USD), with monthly billing only. In the iPhone app, plans are sold through Apple's App Store: Apple shows the price in your local currency, and Basic and Pro may also be offered there with yearly billing. Before you pay, checkout shows the price, the billing period and, for a trial, the date of the first charge. Prices include any VAT or sales tax that has to be charged; for orders through our Paddle checkout, Paddle charges it (§4.9). The current plans are also listed on our pricing page and on the Plans screen in the app.

In the iPhone app, purchases are made and managed through Apple. Apple shows the price in your local currency, and Basic and Pro may also be offered there with yearly billing. Before you pay, Apple shows the price and the billing period. The current plans are listed on the Plans screen in the app.

Scans. Reading a chart from a photo or a PDF uses one scan. So does having our AI read a web page that is not laid out as a chord chart, and translating a song into another language (asking again for the same song and language, with its lyrics unchanged, is free). Pasted text is read on your device and uses no scan. Monthly scans reset at the start of each calendar month (UTC), and unused scans do not carry over. A scan that fails is returned to you automatically. Each account also has a monthly fair-use limit on what its scans cost us to process; it is set well above normal use, but if it is reached, scanning pauses until the next month.

4.2 Free trial

Purchases in the iPhone app have no free trial.

Solo Pro, bought with monthly billing on the web (through PayPal or our Paddle checkout) or in the Android app, comes with a 7-day free trial, and so does Team Pro, bought on the web through our Paddle checkout (§4.10). The Book and purchases in the iPhone app have no free trial. Before October 29, 2026, the trial on the web and in the Android app was 3 days, and Basic had one too.

A payment method is required. To start the trial you approve the subscription at checkout: in PayPal, with your PayPal account or a debit or credit card, or in our Paddle checkout, with a card, Apple Pay or Google Pay. You are not charged during the 7 days, and checkout shows the date of the first charge before you approve.

Unless you cancel before the trial ends, it turns into a paid subscription automatically: the plan's price — US$4.99 for Solo Pro, US$19.99 for Team Pro — is charged 7 days after you start, on the date shown at checkout, and then every month until you cancel. If you cancel during the trial, you are not charged, and your plan stays available until the trial ends. We do not send a separate reminder before the trial ends.

The Pro preview (§4.8) is not a free trial: a free trial needs a payment method, and the Pro preview does not.

4.3 Automatic renewal

Basic and Pro (Solo Pro and Team Pro) renew automatically at the end of each billing period (every month, or every year for a yearly plan bought in the iPhone app), and the payment method you used is charged the price you signed up at — unless we change it with notice under §4.7 — until you cancel. App Store subscriptions renew unless you turn off auto-renew at least 24 hours before the period ends. The Book never renews.

4.4 How to cancel

You can cancel at any time. Where you cancel depends on where you paid:

When cancelling takes effect: no further payments are taken. You keep your paid plan until the end of the period you have already paid for — during a trial, until the trial ends. After that your account moves to the Free plan (3 scans a month), and features the Free plan does not include, such as starting a live session or sharing a songbook or set, stop working. Your songs, sets and songbooks are not deleted; the Free plan has no limit on saved songs.

Starting Solo Pro on the web or in the Android app ends a PayPal or Paddle subscription you already have, such as Basic: we cancel the old one, and Solo Pro starts at once. Time left on the old plan is not refunded or credited. Starting Team Pro ends a PayPal subscription you already have in the same way; if you have Solo Pro or Basic through our Paddle checkout, Team Pro can be started only once that plan has ended (§4.10). Buying the Book does not cancel a subscription, and a purchase in the App Store does not cancel an active PayPal or Paddle subscription, or the other way round. The exception is a Paddle subscription whose payment has failed (§4.8): buying the Book or an App Store plan then cancels it, so it is not charged again. If a PayPal or Paddle plan and an App Store subscription are both active, your account gets the higher of the two plans, and each keeps billing until you cancel it where you bought it.

Deleting your account (side menu → Delete account…) does not cancel an App Store subscription: cancel that in your Apple settings. Any paid time or unused Book scans left end with the account. Deleting the app from a device cancels nothing.

Deleting your account (side menu → Delete account…) cancels an active PayPal or Paddle subscription first — if that cancellation fails, nothing is deleted — and any paid time or unused Book scans left end with the account. If you own a team, your musicians keep Pro until the end of the period already paid for (§4.10). It does not cancel an App Store subscription: cancel that in your Apple settings. Deleting the app from a device cancels nothing.

4.5 Refunds

The same rules, in short, are on our Refunds & cancellation page.

4.6 Your legal right to cancel

Nothing in these terms limits rights you have under consumer protection law. Under Israel's Consumer Protection Law, you may cancel a purchase made online within 14 days of the transaction, subject to the conditions and cancellation fee the law allows. If you live in the EU or UK, you have a 14-day right of withdrawal from a paid subscription; if you ask us to start the service immediately, the law may reduce or end that right once the service has been provided.

4.7 Early-adopter prices and price changes

Early-adopter prices. The prices in §4.1 are early-adopter prices, offered until December 31, 2026. After that date, prices may go up.

Basic and the Book for existing customers. From October 29, 2026, Basic and the Book are no longer sold to new buyers on the web or in the Android app. If you already have one, nothing changes: a Basic subscription keeps renewing at your price until you cancel it, and a Book stays yours. If you cancel Basic, a new plan on the web is Solo Pro, at the price offered at that time.

Your early-adopter price is locked. If you start a Basic or Pro (Solo Pro or Team Pro) subscription on or before December 31, 2026, by your local time (including one that starts with the free trial in §4.2), or already have one, you keep paying the price you signed up at for as long as that subscription stays active: it renews at that price (§4.3), and we will not raise it. The lock belongs to that subscription. If you cancel it, or it ends because payments fail (§4.8), the lock ends with it, and a new subscription you start later is at the price offered at that time. For a subscription bought in the iPhone app, the lock covers the price we set; changes Apple makes to local prices for taxes or exchange rates follow Apple's rules. The Book is paid once and never renews, so its early-adopter price is simply the price you pay for it.

Other price changes. For a subscription started after December 31, 2026, we may change its price. A new price applies to a subscription you already have only after we have told you, by email or in the app, at least 30 days in advance, and you can cancel before it does. App Store price changes follow Apple's notice rules.

4.8 Promotions, the Pro preview, codes and failed payments

Free access or extra scans given through a promotion or code last as long as the offer says, and never turn into a paid subscription unless you choose to subscribe. When a promotion ends, your account counts as Free again unless you have subscribed. If PayPal suspends your subscription after failed payments, your account moves to the Free plan and paid features stop; write to us if you want to continue. If a payment through our Paddle checkout fails, your account moves to the Free plan until the payment goes through: Paddle emails you a link to update your payment method, and your plan comes back once the payment is made. For Team Pro, your musicians' Pro from the team pauses for the same time (§4.10). If you buy the Book or an App Store plan before then, we cancel the Paddle subscription instead, so it is not charged again (§4.4). For App Store subscriptions, Apple's own rules for failed payments apply, and your plan comes back when Apple collects the payment.

Pro preview. A new account gets 3 days of Pro when it is created (the "Pro preview"), so you can try everything; an account created earlier can start the same 3 days once, by starting the quest in the app. Each person can have the Pro preview once, and each email address only once — also if you delete your account and sign up again; creating more accounts to get it again breaks these terms (§6). Guest accounts do not get it, and neither does an account that already has a plan other than Free (it can still do the quest). An account created on the web to buy a plan (when you chose a paid plan first and then signed up) does not get it either: you go straight to the plan you chose, with its free trial where §4.2 offers one, and it can still do the quest. During the Pro preview you can use all of Pro's features, but scanning stays as on the Free plan (3 scans a month). It needs no payment method, you are never charged for it, and it never turns into a paid subscription: it ends by itself 3 days after it starts, and your account then counts as Free again — features the Free plan does not include stop working, and your songs, sets and songbooks stay. Buying Solo Pro on the web or in the Android app, or Team Pro on the web, or starting its free trial (§4.2), ends the Pro preview at once, and the plan you bought takes over. If you buy the Book, or a plan in the iPhone app, during the Pro preview, the Pro preview runs to the end of its 3 days, and what you bought takes over after it. On the last day of the Pro preview, the app offers you the free trial of Solo Pro (§4.2); nothing changes unless you choose it. After the Pro preview, the free trial in §4.2 is still offered where it applies. On the last day of the Pro preview, the app offers you Pro or the Basic plan; nothing changes unless you choose one.

The quest. The quest is nine steps that walk you through the app: change a song's key in Live; make the Song Map; play along with the click; scan a chart, or use our sample chart; add it to a set; play the set in Live; start a live session; have a bandmate join your session; and put it on a screen. Each step adds 1 extra scan to your account as soon as you finish it, and finishing all nine adds 1 more: 10 in all. Using the sample chart does not use a scan. You can do the first three steps before you have an account: they are kept on your device and count once you sign up, and their extra scans are added then. The last three steps use paid features: once the Pro preview has ended, you need a plan or a free trial to finish them. Each account, and each email address, can get at most 10 extra scans from the quest in all, including the 5 from the earlier five-step quest. Each person can do the quest once; creating more accounts to do it again breaks these terms (§6). These extra scans do not reset at the start of each month; they stay until you use them, and end with your account if you delete it. We may limit how many of the quest's extra scans we give out in one day, across all users; when that limit is reached, an extra scan may come later. We may change or end the Pro preview or the quest at any time; extra scans already added to your account stay.

4.9 Who sells and bills your order

Orders paid through our Paddle checkout are processed by our online reseller Paddle.com, which is the Merchant of Record for those orders. Paddle handles payment, billing, sales tax or VAT, and refunds for those orders, under Paddle's Buyer Terms. How to cancel a subscription bought through Paddle, or ask for a refund, is on our Refunds & cancellation page.

Orders paid with PayPal, on the web or in the Android app, are sold by Emunah Project and processed by PayPal. Purchases in the iPhone app are billed by Apple.

4.10 Team ProTeams

Team Pro — US$19.99 a month, renewing every month until you cancel, is for a band or worship team: the person who buys it — the team's owner (its admin), who pays for the team and manages its seats — and up to 5 musicians the owner invites. Each of the six has everything Pro has (§4.1): 100 scans a month each, leading live sessions, and the rest. Team Pro is sold only on the web, through our Paddle checkout (§4.9), with monthly billing in US dollars. It cannot be bought as a PayPal subscription, or in the iPhone or Android app; musicians on a team have their Pro in those apps too, but the team itself is bought on the web.

A team's owner can invite up to 5 musicians to their team. While you are on a team, your account has everything Pro has, in the iPhone app too.

Free trial, renewal and cancelling. Team Pro starts with a 7-day free trial, on the same terms as Solo Pro's (§4.2): a payment method is needed to start it — in our Paddle checkout, a card, Apple Pay, Google Pay or, where Paddle offers it, PayPal — and you are not charged during the 7 days. Unless you cancel before the trial ends, US$19.99 is charged 7 days after you start, on the date shown at checkout, and then every month until you cancel. The renewal (§4.3), cancellation (§4.4) and refund (§4.5) rules for any subscription bought through our Paddle checkout apply to Team Pro. When you cancel, no further payments are taken, and you and your musicians keep Pro until the end of the period you have already paid for — during the trial, until the trial ends.

Early-adopter price. US$19.99 is an early-adopter price, offered until December 31, 2026. A Team Pro subscription started by then keeps that price for as long as it stays active, under the same rules as Solo Pro's (§4.7): if it is cancelled, or ends because payments fail, the lock ends with it.

A plan you already have. Starting Team Pro ends a PayPal subscription you already have, such as Basic or Solo Pro, as in §4.4: we cancel it, and Team Pro starts at once, with its free trial; time left on the old plan is not refunded or credited. If you have Solo Pro or Basic through our Paddle checkout, switching it to Team Pro is not available yet: you can start Team Pro once that plan has ended. An App Store subscription keeps billing until you cancel it in your Apple settings. If you are on someone else's team when you start Team Pro, you leave that team.

Joining a team. The owner invites each musician by email address: Achordim sends that address an email with a sign-in link, or the owner copies the invite link and sends it themselves. Only the invited address can take the seat: you sign in with that address (signing in makes an account for it if it has none) and choose to join. An invite stays open for 14 days, and while it is open it holds one of the 5 seats. An account can be on one team at a time, and a team's owner cannot join another team. To prevent abuse, a team can take in at most 10 musicians in any 30 days, and the number of invites an owner can send in a day is limited.

What the owner sees. The owner sees how many seats are used, each musician's name and email address, and the address of each invite still open — never your songs, songbooks, sets or anything else in your library, which stays private. Musicians see the owner's name, but not one another's names or addresses. Our Privacy Policy §6 has the details.

Leaving and being removed. You can leave a team at any time (Leave team on the Plans screen), and the owner can remove you. Either way, your Pro from the team ends at once, and your account goes back to its own plan: the plan it had before you joined, if that is still running, or else Free. Your songs, sets and songbooks stay yours.

A plan you pay for yourself. Joining a team never cancels a plan you pay for yourself: we never cancel it for you, and it keeps renewing until you stop it. While a PayPal or Paddle subscription of yours keeps renewing, you keep that plan and your seat waits; once you stop it from renewing — Stop my plan on the Plans screen, or any way in §4.4 — Pro from the team starts at once, and nothing more is charged for your own plan. If Apple bills your own plan, Pro from the team starts at once, and Apple keeps billing until you cancel it in your Apple settings (§4.4). A Book stays yours.

When the team's plan stops. Your Pro from the team depends on the owner's plan:

The musicians' songs, sets and songbooks always stay theirs. If the owner starts Team Pro again within 30 days of the team's end, its musicians come back to it (with a new free trial, once its first payment goes through; see below).

Starting Team Pro again. Your musicians get Pro during the free trial of your first Team Pro subscription only. If you start Team Pro again later with a new free trial, you have Pro during it, and your musicians get theirs once its first payment goes through. In the same way, a musician who has already had Pro from another team's free trial gets Pro from a team still in its free trial only once that team's first payment goes through.

5. User Content

You retain ownership of the songs, charts, photos and other content you add to Achordim. You give us a worldwide, non-exclusive, royalty-free licence to store, copy, process, format, transpose, translate and display that content, only as needed to provide and improve the service for you. This includes sending scans and song text to the text-recognition and translation providers listed in our Privacy Policy §6, and keeping a copy of each scan for our scan quality review (Privacy Policy §7).

Sharing and publishing. When you share a song by link or publish it, a copy goes into a public list that anyone can read, even without an account or the link (Privacy Policy §9). When you share a songbook or set by link, anyone signed in to Achordim who has the link can open it (a guest account is enough), and can add a shared songbook, with its songs, to their own library. What you show in a live session or on a screen can be seen by everyone in the session and anyone who has the screen code (§8). You let those people view, print and save what you share for their own use. You can stop sharing or unpublish at any time; copies others have already printed or saved are outside our control.

Songs imported from a web link. A song you add by pasting a link to another website's page is for your own use: it stays private. You can play it, edit it, and use it in your sets, in live sessions and in a set or songbook you share by link, but it can't be published or sent as a song link. Please respect the terms of the site you took it from.

You are responsible for ensuring you have the right to use and share any lyrics or content you upload. When you share or publish songs, you confirm you have the rights to share that content that way. We may remove shared or public content that we believe breaks these terms or the law.

Copyright complaints. If you believe content on Achordim infringes your copyright, email info@achordim.app with: your contact details; the work you own; where the content appears (a link or song name); and a statement that you believe in good faith the use is not authorised and that your notice is accurate. We will review it and, where appropriate, remove the content, usually within 5 business days. We close the accounts of users who repeatedly infringe.

6. Acceptable Use

You agree not to:

7. Intellectual Property

The Achordim service, including its design, features, and code, is owned by us. You may not copy, modify, or distribute our service without permission. Some content in the app was made by others — for example the recorded pads, the example songs, the songbook copies we added to some accounts earlier, and Bible texts — and belongs to its authors or rights holders; these terms give you no rights in it beyond using it in Achordim.

8. Live Sessions

When using live session features:

9. Third-Party Services

Achordim relies on third-party services, including Firebase (Google) for sign-in, database and hosting; cloud AI providers and a scanning service we operate, for reading charts and translation; Telegram for our scan quality review; PayPal, Paddle (our reseller and the Merchant of Record for orders through its checkout, §4.9), Apple and RevenueCat for payments; Cloudflare for network services; Sentry for error reports; and analytics and advertising providers (PostHog, Google Analytics, Meta and TikTok), which run in the web app and on our website as Privacy Policy §10 explains. If you allow advertising, our server also reports PayPal and Paddle purchases to Meta and TikTok, as Privacy Policy §11 explains. If you connect your Google Drive, or play a recording linked to a song (YouTube, Spotify, SoundCloud, Apple Music), you use that service directly. The full list, and what each receives, is in our Privacy Policy §6.

Your use of these services is subject to their respective terms and privacy policies.

10. Disclaimer of Warranties

Achordim is provided "as is" without warranties of any kind. We do not guarantee that the service will be uninterrupted, error-free, or meet your specific requirements. Chord extraction, import, translation and the help chat's answers are automated and their results may vary in accuracy — please check a chart before you rely on it on stage.

11. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, or your mandatory rights as a consumer.

12. Changes to Terms

We may modify these terms from time to time. We will tell you about significant changes in the app or by email at least 14 days before they take effect. Continued use of the service after that date constitutes acceptance of the new terms; if you do not agree, you can cancel and stop using the service.

13. Termination

We reserve the right to suspend or terminate accounts that violate these terms. If we close an account that has a PayPal or Paddle subscription, we cancel that subscription first, so it is not charged again, and then delete the account as described in our Privacy Policy §12. If we close your account although you did nothing wrong, we refund the unused part of the current month you paid for; if we close it because of a serious breach of these terms, there is no refund unless the law requires one. We cannot cancel an App Store subscription; cancel it in your Apple settings. You may delete your account at any time in the app: side menu → Delete account… (at the bottom). This cancels an active PayPal or Paddle subscription first; anAn App Store subscription must be cancelled in your Apple settings (§4.4). What deleting your account removes, and what it does not yet remove, is set out in our Privacy Policy §12.

14. Governing Law

These terms are governed by the laws of the State of Israel, and the competent courts in Israel have exclusive jurisdiction. If you are a consumer living in the EU or UK, you also keep the protection of the mandatory laws of your country and may bring a claim in its courts.

15. Contact Us

For questions about these terms, please contact us at:

Email: info@achordim.app

Website: achordim.app